Responsible Gaming

Playing Responsibly at Hot Streak

We want you to enjoy your time at Hot Streak. Responsible gambling means staying in control—of your time, your money, and your emotions. We provide tools and information to support that.

• Deposit limits: set maximum amounts per day, week, or month
• Loss limits: cap how much you can lose in a period
• Session limits: automatic logout after a set time
• Reality checks: reminders of time and money spent

These tools are in your account settings. We recommend setting limits before you play, not when you are already in the middle of a session.

Taking a Break

Cool-Off and Self-Exclusion

If you need time away, you can take a cool-off of 24 hours to 6 months. For longer breaks, self-exclusion from 6 months to 5 years closes your account. During self-exclusion we will not allow you to reopen or create a new account.

1. GamStop: register at gamstop.co.uk to block all UK licensed sites
2. BeGamAware: information, self-assessment, and support
3. GamCare: 24/7 helpline and live chat for free advice

Recognise the signs of problem gambling: chasing losses, borrowing to play, lying about time or money spent. If this sounds familiar, reach out. Hot Streak supports responsible play and we are here to help you stay safe.

Our licence requires us to protect vulnerable players. We may contact you if we detect concerning patterns and offer support options.

You can close your account at any time. If gambling has become a concern, we encourage you to use our tools or seek external help. BeGamAware and GamCare offer free self-assessment tools and confidential advice. Taking action early can make a real difference.