Terms & Conditions
Your Agreement With Hot Streak
By registering and playing, you agree to be bound by these terms. They apply alongside our Privacy Policy and any game-specific rules. Please read them before you play.
- You must be 18 or over and resident in a jurisdiction where online gambling is legal
- You provide accurate information and update it when it changes
- You do not use automated tools, bots, or collusion
- You accept that gambling involves risk of loss
Account and Verification
We verify your identity to prevent fraud and underage gambling. You may need to supply ID and proof of address. Until verified, withdrawals may be delayed or restricted. We can suspend accounts pending checks.
- Keep your password confidential
- Do not allow others to use your account
- Tell us if you lose access or suspect misuse
Bonus and Promotional Terms
Each bonus has its own terms. Wagering requirements, eligible games, and expiry dates are shown with the offer. We may alter or withdraw promotions. Bonus abuse—such as arbitrage or multi-accounting—will result in account closure and forfeiture of bonuses.
General Rules
We reserve the right to refuse service, limit stakes, or close accounts. Disputes are handled through our complaints procedure and, if unresolved, can be escalated to an independent adjudicator. Our liability is limited to the extent permitted by law.
Play responsibly. Gambling should never interfere with work, relationships, or finances.
We may request source of funds documentation for larger transactions. Game malfunctions can void affected bets. Our complaints procedure and Alternative Dispute Resolution provider are available if you have a dispute. Contact support with any questions about these terms.